Similar story to everybody else. 670 pounds deducted from my credit card (I live in South Africa, so that is very painful in Rands). This they told me would be refunded when I returned the car. What a joke. Car was returned undamaged and with a full tank of petrol. I was also told to leave the documentation, key and car parking slip in the boot of the car. This I did and assumed they had a second key for the car. I also phoned the number they gave me (computerised call) and reported all the details they required. I have phoned, e-mailed and... read full review »