Purchased outdoor internet camera (169.00 dollars) returned camera to amazon headquarters by mistake. i have proof of delivery to their warehouse in Kentucky. UPS has proof of delivery. Amazon has the camera, they admit that, but refuse to give me the camera or my money. this started January 19, 2010 and still they won't help me. It is the most impersonal response i have ever experienced. i have talked to 5 people who promised to help. and in the end they basically said tough luck. nelson savidge read full review »