This is my 1st experience with Comcast and I will never select them again! When I made my initial call to set up service they said that I would have HDTV. After about a month I called them to ask them about it. I was told by a rep that my package included HD channels but I needed a HD box to actually view the channels in HD. I asked them who you want HD channels if they could view them in HD. She didnt have a response. After a very long drawn out conversation (online help) she said that it would cost me an extra $7-$10/month. I called again... read full review »