I am an experienced business person, which is why I am stunned by the lack of rectification Amex has produced regarding the misinformation they provided about my gift card. On 5/7/10, I attempted to use the small remaining balance on a $50 gift card ($11.65) toward a much larger purchase at an area Walmart. In order to process the card, the clerk needed the balance, which I'd forgotten, not having used it in a couple of months. She advised me to call the # on the back of the card, the "help" #. I did and was told the card no... read full review »