In the past week I have dug deep into the "Client Care" at Bell Mobility. I purchased a Palm Pre 9 months ago on the dreaded 3 year contract (never again). It took about 3 days for it to malfunction, and so it was replaced for free due to the insurance I bought for it ($7/mo. turned out to be the best money I've spent in years). It's 9 months later and I'm on the 4th Palm Pre...the phone has hardware defects that have been admitted by Bell and the insurance company, Asurion. My request: replace the phone with one of... read full review »