I purchased an ITOUCH from Best Buy. I have had it replaced one, and now repaired by GEEK SQUAD three times, and it is in for the forth time in the past month! They won't replace it with another Itouch as they claim that because they already did a rapid replace with a different one, even though it was faulty, they have not replace the same unit 3 times. So, even though this is now the 4th time I have had to go in, they use tactics like claiming the same unit has to be repaired more than twice. I didn't tell them to replace the... read full review »