Vizio has the absolute worst customer service. The guy I talked to was actually yelling at me. He told me " You listen to me, the team manager cancelled your request and she is very efficient so that is exactly what you asked her to do." She told me the box had already been sent but it would take 24 to 48 hours to get the UPS tracking #. Does that sound a bit strange or what? I was really frustrated after several weeks of a run around and then 3 hours on the phone being passed from person to person so I admit I was not the most polite... read full review »