A request was made of Sony Electronics to provide warranty service and to replace a defective brand new part on a electronic item which was purchased recently. The customer relations team for Sony responded by saying they would take care of the matter, howver, they have done nothing, provided no shipping label as promised, provded very poor and discourteous customer service, contradicted what they said with what they did, and produced at least five occassions of contradictory statements, and lastly, even tried to accuse the customer of lying... read full review »