Over the weekend I tried to contact AirAsia's Australian reservation hotline and waited on hold for 1 hour. I gave up. Today, I waited for 2 hours until someone finally picked up. Then, the quality of the connection was so bad that eventually the operator hung up on me. Note - I have never had any problems with phone call quality. To understand the background leading up to this phone call, please read on. I purchased AirAsia flights during a sale. Some months later, my wife fell pregnant so I contacted AirAsia to see what our... read full review »