I switched to Verizon over two years ago from AT&T I heard it had excellent technical support and service. My Lg Env Touch constantly turns off; it had already been replaced. I went to the Verizon Wireless on LaCieniga. I replaced this phone prior to my visit, which did not fix the problem. The second replacement was a refurbished unit and did not work well. They suggested replacing the battery but it was not in stock so they sent me to the Verizon at 1503 Vine St Los Angeles 90028. There, I signed in and waited for my turn, While looking... read full review »