Verizon wireless charges their employees for customers not liking their phone or service... They take 20% of your paycheck if you have a certain amount of phones returned one rep i spoke to had 4 phones out of 60 that he sold and was getting 20% of his money taken.. So not only do BIG RED charge their consumers 35$ they take it out of their own employees. That is not right on either side put for you to steal money from your own employees that work hard on the front lines for you every day tells me what company you truly are!!! read full review »