Customers beware! I wish to share my experience at Zara Brent Cross to highlight their desperate moves to keep money in their till! I work at the Head Office of an established retailer that prides itself of it's excellent customer service. I have had an extremely busy month having been on holiday, and work being hectic due to the company's clearance commencing in this month. I managed to fit some time around my busy schedule to return a pair of shoes which I had purchased 31 days previously (their returns policy is 30... read full review »