I ordered a large piece of furniture and two smaller items from an online store, and took advantage of their free delivery promotion. The item left Toronto on Jan 6 and didn't arrive in Montreal until Jan 13. I was told the item would be delivered on the 14th, between 9 and 5. So I waited the entire day. NOTHING. I called and they said there was a hiccup, and the item would be delivered the next day. NOTHING. I called back, really annoyed at having wasted two entire days waiting for them to show up. I was told that the item would... read full review »