On June 1, 2006, we traveled on AA flight 952 with service from Guayaquil to Miami, then connecting to SFO on flight 770. Upon arrival into the Miami airport, we went to the baggage claim area, to claim our luggage for customs. One of our checked bags (AA 39 38 25) was missing. I located an attendant near the carousel and asked about our missing bag. He asked me to describe it, and then said come with me. We walked over to an open public area on the floor. Their was my hard cover suitcase crushed and wide open. He said that it had got hung up... read full review »