Qwest was requested to transfer a residential phone number to an existing commercial account. It should have been a simple administrative thing with the billing. The disconnected my primary landline that wasn't even in the work order and it took them two days to reconnect it. When they reconnected it they had lost all info regarding how the phone was set up si I had to inform them that the phone needed to be unlisted (extra charge). The offered to provide a long distance package for cheaper than my 10 year Sprint account and I agreed that... read full review »