I took my 1999 Ford explorer to Smith Cairns Ford Dealership in Mt. Kisco NY for an Oil change and to have lighter placed behind the center console panel of the dash where it should have been all along in addition to having the radio antenna replaced. It took Ed 1 week to determine that the part was after market and they could not find one. In the mean time they glued in the lighter until a part could be found. When I returned home from picking up the truck I realized the lighter no longer worked and the antenna had not been replaced. The... read full review »