I was a frequent Borders customer until a few months ago. The manager at this store made an inappropriate comment to which I responded by filing a complaint with the General and District management, and they did not respond. If I am not the only person to be wronged by any Borders employee I encourage you please make yourselves known. This "sweep-it-under-the-rug-because-we're-corporate-and-we-can" way of dealing with bad behavior is unacceptable, even if it's a trivial offense that you can forgive, this is not the training they give in customer service. read full review »