HORRIBLE CUSTOMER SERVICE...this is the second time in two years we have scheduled a service call and no one has shown up. This time we did get a call 1 hour before they were expected and told that they had no technicians and they needed to come tomorrow. So now I am the lucky one who will have to wait anther 6-7+ hours to see if someone shows up again. After they fix the problems we are cancelling our Bell phone, getting a better cell phone plan (NOT FROM BELL) and using that as our home phone #. FOOL ME ONCE, SHAME ON YOU...FOOL ME TWICE, SHAME ON ME...We will never use HELL, sorry BELL, again!!! read full review »