I've had a whole lot of issues with Chase over a modification request that was denied and extremely rude representatives. You name it, I experienced it. I applied in January and just got the denial letter today 7/12 and every time I called for an update or explanation, I was on the phone for a minimum of 1 1/2 hours. When they get tired of you, they transfer you to a number that's out of service so you have to call back and start over. I mailed several complaint letters to the corporate office in New York and I've received phone... read full review »