I had a baggage issue on my flight to California and back and after phone calls, going back to the aiport, filing a report online, and then calling the headquarters, they still haven't gotten back to me about my baggage claim! It's been over a month! I will never fly frontier again - both times I had issues, others had lost their baggage or it had been ruined in some way, and I had to wait while they filed their complaints too. Do not trust Frontier - they overpack, mishandle and lose their luggage, and then never get back to you after you've gone through every possible way to get a hold of someone that can't help. read full review »