I ordered this product, but when I finally recieved it there were no directions on how to use it. I called to cancel on Feb. 25, 2010 and I still have not recieved my money back. Everytime I call they tell me they will check into it and call back in 3-5 business days. I call back and it's still the same thing. I have asked to talk to someone higher up that could tell me something but they can't do that. Now they say they have already authorized my money to be put back into my account but when I tell them it's not there they... read full review »