I recently moved and called TW to move my service. They act as if that is what they are doing, but in reality they are closing one account and opening another. They do not tell you that you will have a different account number. They do not tell you that you will need to re-register on the PayExpress website. The installation appointment went fine on that one. However upon receiving a mailer telling me that for the same price I can have the phone service and an extra HD DVR, I called. I spent 45 minutes on the phone with this guy placing my... read full review »