I WAS SO HAPPY TO BE EXCEPTED SO I WENT WITHIN THE WEEK AND MY FIRST PHNE WAS DEFECTIVE A RAZOR I HAD 3 DAYS, (2)THEN I BOUGHT NETBOOK HP PAVILLION DV2 IT WAS A DISPLAY THE DAY AFTER THANKSGIVING, BLACK FRIDAY, THE COMPUTER WAS REPLACED AS I WAS TOLD THEY HAD SEVERAL NEW ONES, THEY SWPED IT OUT WELL THE2ND (THE NEWONE) STILL HAD ALL THE RADIOSHACK FILES, I RESTORED TO FACTORY .THEN IT WENT BLANK, SO BY FEB. I WAS GETTING ONE THAT CAME FROM LUFKIN, ALL MANAGEMENT HAD BEEN CHANGED SO ONE EMPLOYEE IS STILL THERE I EVEN SENT TO HP THROUGH CEO MARK... read full review »