Never purchase radio shack serice replacement plan it is a big rip off. I purchased a touch screen phone and then one month later the inside of the screen started leaking inside the phone. I purchased the "serice/replacement plan, but they refused to replace the phone per their service plan. The will come up with some crazy excuse like it's not due to wear and tear, but the phone must be defective or it would not have done this and they are simply refusing to replace it. I WILL NEVER PURCHASE ANYTHING FROM A RADIO SHACK AGAIN N E V E R. read full review »