We booked our flight with easyjet, but they cancelled our back flight, after sending e-mails to the customer service and not getting any answer we called them by phone to ask what should we do in such situation but the answer was "we cannot help you". so we had no other choice but to re-book our back flight for which we had to pay extra 200 euros plus one more not planned night in a hotel. After writting many times to the customer service trying to get a compensation for our lost I got an answer that Easyjet is not responsible for... read full review »

I have bought a netbook Sony Vaio because I thought Sony makes their laptops with better quality, so desided to pay more for a laptop that would work fine. But after 5 monthes my laptop suddenly just stopped working completely, some hard drive error. We brought the laptop to the authorised Sony service office in Helsinki, they took it but after one week they gave it back not fixed, they told us that they cannot repair it and we have to write directly to some Sony office. We wrote to them, they wrote back asking when by DHL they could pick... read full review »