I bought a Kobo eReader after being assured that it works with any ePub book, whether you purchased it at Borders.com or anywhere. After many back and forth calls with the Kobo company, I cannot use my eReader to read ePub books (in this case downloaded from gutenberg.org). I attempted to exchange my eReader for a Sony but was told they do not accept electronic exchanges. I told them my Kobo does not work as advertised and as I was assured by the Borders staff in the store. She would not let me return my device. I called Kobo. They told me... read full review »