I wrote a letter to Comcast to cancel my account. The letter was attached to my bill. Comcast took the money out of the check but did not read my letter. I received another bill this month stating that we owe them money for internet services. I proceed to chat with a representative since they were not operating at that hour. The rep told me that she/he had put a "note" in my account stating the problems and if I call the 1800 number the following day, everything would be resolved. When I called them the next day, the... read full review »