A free scan, $9.95 to get the key to unlock the pgm, comes up $39.95. The registry key (copy and paste) did work, however after doing another scan and allowing the program to fix all errors (467), the computer would not reboot except in safe mode. I removed the program by restoring to a prior time. I always put in a restore point prior to any download, saved me several times. I requested a return of payment to credit card, have not heard anything yet. The credit card has a system I can request non-payment due to several reasons, including product not functioning correctly. Most cards have some system of this type. Beware. read full review »