I contacted Samsung In june2007 because I had a lot of complaints about my camera! I had already taken the camera back to Best Buy store, and was told to contact Samsung directly! After many calls to Samsungs customer care, I was given a ticket number, that is given to people who are only suppose to deal with executive customer relations! It is called a 3000 ticket! I was told by Tiffany, in executive customer relations that I would have to mail the camera in for repair even if I wanter to exchange the camera for a different model! I mailed... read full review »