Good customer service during pickup and delivery but ABSOLUTELY NO flexibility with the rate. It felt as though the money would be coming directly out of Bob's payroll check if he did. I told him I was going to another supplier who deliver a 24' Flatbed truck for $1500 mo and unlimited mileage compared to his $2200 mo and .22 mile. Only offered a complimentary 10% discount on a 2nd truck but no reduction otherwise. Times are tight. This small business is lucky to still be around. We have done a LOT of business with them but not anymore. BYE BYE Penske! Suzanne read full review »