Under warranty, a fine product (atleast projected so) breaks down. Customer keeps calling the call centre and is given dates after dates, with no one visiting. Finally when one losses their temper, the reason revealed is " your call was MISSED" I am at a loss to understand how organisations can be so customer agnostic. I am a Senior Vice President for Customer Relationship Management of a US company in India, and I am sorry to see this happen. While, we will push and get someone to finally come, what has this experience really... read full review »