I had bought a service contract (Receipt no. 00038262) on 3 august 2009 for 1 year for Aqua Flo Water Purifier. There has been no visit by the mechanic for the period.I contacted the Euro Helpline in Jaipur on 19 July 2010 to replace the candle and the carbon (complaint no. 397).Mr. Rajiv, the person-in-charge of our area-Malviya Nagar was also contacted but he kept on making excuses.Ultimately I made another complaint on 26 July 2010 (complaint no.705).One machanic came after 3 days but he refused to change the candle and returned without... read full review »