"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Larry Shenton)

Best Buy
Joseph L Shenton July 31, 2010
I have had Best Buy's geek squad techs to my house now at least 8 times to fix my ice maker on my refrigerator. They have totally replaced the ice maker twice and now it is broken again. Per my service policy 3 times with the same appliance is considered a chronic problem and you are entitiled to a replacement appliance. When I asked for a new refrigerator I was told that the "interpetation" of that is 3 different components have to have a problem and since mine are all the ice maker I don't qualify. Here is my... read full review »
Filled under: Entertainment Location: United States

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