My laptop kept shutting down so I took it back to Conn's to get it repaired. A week after taking my laptop to the store the service department called me and informed me that when they received my laptop the vents were cut out and the fan blades were cut, the power button was messed up. I told them that they had the wrong laptop because mine did not have a hole in it.I refused to pay the 200 dollars to repair it since I did not damage it. when I went to the store to look at my laptop there was a hole by the fan vents and strip across the... read full review »