"Consumer Reviews on Companies, Products and Services"

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Western Dental
chris August 16, 2010
I received some of the worst customer service EVER !!! It started out right away, the billing agent "Lisa" had an attitude from the first words exchanged . I had an appt. at 4:45 and got there at 4:15 to do paperwork . I waited till 5:15 before I asked why it was taking so long and they said another 10 min. at 5:30 I asked for my new patient info forms I filled out and the billing agent stated to me that I would have to fill them out again anyways . That right there is "A PATIENT CONFIDENTIALITY " issue . She denied me the... read full review »
Filled under: Lifestyle Location: United States

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