I was sold a puppy that was supposedly "altered" according to the sign on her crate. She went into heat a year later. They claim they will not be responsible for having her spayed. Even though a previous manager admitted that an employee mistakenly posted that info and agreed to pay my vet directly for the spay. I have the original sign from the sale. PETS PLUS has POOR customer service and truly does not care about the animals. They only care about the immediate "sale". read full review »