I purchased an Alienware giftcard from Dell for $250. They sent me a giftcard for $100. After an hour and a half and two days of calling customer service, which is clearly in India, I finally got a new giftcard number. They would not, however send me a new card. This was a birthday present, so I was very disappointed by this. They are also making me call back 24-48hrs later to get the new security pin that actually allows me to go shopping with the card. It was an absolute nightmare, and I wish I'd never even bought the card from Dell!!! read full review »