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"Consumer Reviews on Companies, Products and Services" |
USER REVIEWS (Arekati)
AT&T
This is our third complaint against AT&T. Not only did AT&T arbitrarily cancel our phone number (because we are trying to move to a competitor provider), they even cancelled our order to reinstate it. When we called to find out why the service had not been turned back on on the date (after they made us wait for 10 days), they promised to call us back in 20 minutes. They never called, they just needed the 20 minutes till the office was officially closed and we could not talk to anybody. In 20 years we have not exprerienced anything like what's going on in AT&T. They are deliberatly and repeatedly violating consumers' rights. read full review »
At&t phone service
We had our landline with AT&T for 18years. We decided to transfer our number to a competitor that offers much better rates for the phone service over the internet. Instead of transfering our existing number to the competitor, AT&T disconnected our service and want to charge us a fee for re-establishing the same service - in order to make this transfer possible. AT&T claims that the service was disconnected based on our request. We never asked them to do this, our request was to transfer, but not cancel. Bbut when we asked for a... read full review »
AT&T U-verse
AT&T has been sending us offers of bundling 3 of their services and we could choose from 4 services for $147 per month:
1)U-verse TV450 channels,
2) Internet DSL,
3) Voice (home phone),
4) Wireless phone.
We visited an AT&T sales office and chose the bundle of 1, 2 and 3.
Two days later we thought it over and wanted to change the bundle from ATT Voice to our current ATT wireless service. The agent in the same location told us that it was not possble to change the U-verse order . We wanted to cancel it and start over... read full review »
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