Bad Customer Service on the phone and billing us even we don’t even have any service from them anymore. I called in Direct Energy On March 3 times about the Remove the Water Heater tank from my house. The representatives mentioned the Billing will stop as soon as we drop off the Water Heater tank in the Drop off Stations. So we did on March 29th, 2010 and we received the Removal number. I still received the Billing from Direct Energy in April. I called and the representative told me it will take 2 or 3 billing cycles. I should... read full review »