I logged a complaint on 02july and again on 09july and up to today, no help, assistance or even a phone call update on my complaint. Does it really take this long to get a call recording, my word is clearly not good enough, the system log is clearly not good enough but the call cannot be traced, so i just have to continue to pay for a contract that i dont have. I cant cancel our three contracts without paying a fee, but i am not gonna renew our contracts when they reach their 24mths. Mine is up for renewal real soon. read full review »