I ordered books for my daughter and never seemed to get an invoice, contract or terms of the agreement for the rental and consequently never received the books, although my credit card was charged immediately. I too called the company tele. number which is manned by an automated answering system that just keeps threading calls around and around. I never spoke to a live person after spending the better part of the morning trying to reach them. They d offer an email message form but it too is not set up correctly and so the form is not... read full review »