I first called MTN direct to upgrade my contract for a particular phone. I was then directed to another department, and then someone was supposed to get back to me, they never did. Then I went to a shop, and they were going to get get the specific phone in and call me. They never did and the special past. I called a call-centre again, and requested that someone makes a plan so I can get the special. I ended speaking to a supervisor, who told me the special was finished. I told them they need to take responsibilty for the bad service, which... read full review »