USER REVIEWS (Very disgusted with service!!!)
Cebu Pacific Airlines
I was afraid I might not make a flight from Hong Kong to Manila because there was so little time between the time I landed in Hong Kong and had to catch the Cebu Paific Flight, so I tried to call Cebu Pacific's customer service line, first in Manila & then in Cebu. I was put on hold for over an hour on each call and no one ever picked up the phone to speak with me, so of course I could not change the flight to a later flight. When I arrived in Hong Kong, I was late because the previous flight was 2 hours behind schedule, so I ran to... read full review »
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