This is an email I recently wrote to Dave Zellers, the VP of Customer Retention: Dear Dave, I am writing to inform you of my dissatisfaction with the 2005 Scion Xb that I currently finance. I have had this car since September of 2008. In the span of 23 months, I have had to replace my windshield 5 times. I am wondering if this issue has been brought to Toyota’s attention before. I have read research blogs that explain how the arms that hold the windshields in may be too tight, causing the overload of pressure on the gla... read full review »