Please allow at least 15 business days for a response from one of our Customer Care analysts ?????? Dear Ah Sheng, Thank you for letting us know about your Jetstar experience. We really do value the comments we get from our customers (both the good and not-so-good) as they help us make Jetstar a better experience for all our customers. Please allow at least 15 business days for a response from one of our Customer Care analysts. If your feedback or query relates to imminent travel (within 72 hours), please contact our Customer... read full review »