Whenever I fly home it's an emotional time.All my family and friends live very far away and I don't get to see them as often as I would like to.This weekend was special as at was my daughter's stork party, a trip which cost a lot as it was only for one night, but which in my mind was well worth it, especially as it's my first grandchild.Going to East London, I phoned the call centre to pre-seat and the lady who answered was very friendly and helpful.Got to the airport and everything was in place.However, when I phoned on... read full review »