On 9/3/10 I had my Saturn Outlook 2008 serviced. One half hour later I had other problems with my vehicle and took it back to get it corrected. The service consultant, Tom, was not helpful at all and stated it is unrelated to what was worked on earlier. He wanted to charge another $80.00 for a diagnostic charge. I demanded to speak to the manager since it was working before I had it serviced. When I went in to speak to the service manager there was no eye contact, no hand shake, no what can I help you with, no welcoming what so ever. He... read full review »