The letter I sent to them... ******************************************************************* Georgina, Richard, I am writing to confirm the recepient received the flowers, teddy and balloon on the day as requested. I am also writing to complain about the contents as follows: 1. I paid extra for medium to receive "as displayed" and all the oriental lillies are still buds none have flowered which is a slight disappointment from a quality as well as colour/vivid point of view, then again they will improve with... read full review »