I have purchased one pair of chappals for my father from Bata, it was packed for some time, as I was out of station, today I took out to give it to my father from the pack, I saw that it’s sole was crack and damaged I took it to my near by Bata shop - ( chowk Lucknow, Uttar Pradesh), they advised me to take it to the shop from where it is been purchased, as I do not remember from where I have purchased the same. I request the company to please exchange the same as according to me Bata is a trustworthy company who cares for it... read full review »