I PURCHASED A MATTRESS AND A 42" T.V. ON AUGUST 23, 2010 . I FAXED A LETTER OVER TO LISA AT THE CAPLAN STORE STATING THAT I WASN'T HAPPY WITH MY PURCHASE AND WANTED TO RETURN THE T.V.. SHE PROCEEDED TO TELL ME THERE WHERE NO REFUNDS SO I TOOK A LOOK AT HE TERMS ON THE BACK OF THE INVOICE AND IT WAS VERY UNCLEAR HOW THE WORDING WAS SPELLED OUT ON REFUNDS I DIDN'T UNDERSTAND IT. SO I WENT INTO SEE LISA AT THE BRICK STORE AND SHE WAS VERY RUDE TREATED MY LIKE A PERSON WITHOUT A FACE SHE DIDN'T WANT TO LISTEN TO A WORD I SAID... read full review »